Frequently Asked Questions
877be FAQ — Answers to All Your Questions Right Here
From opening an account to bonuses, payments, and responsible gaming — find detailed answers in English to all your questions about 877be on this page.
Welcome to 877be. This FAQ page has been put together based on the most frequently asked questions from our Bangladeshi players. A total of 23 questions and answers are organised into five main sections — Account and Registration, Deposits and Withdrawals, Games and Betting Rules, Bonuses and Promotions, and Security and Responsible Gaming. If you cannot find an answer to your question, our 24/7 live chat support is always ready to help.
Account and Registration
Account Opening and Management
To create an account at 877be, you need an active mobile number, a valid email address, and you must be at least 21 years old. Simply fill in the registration form with your name, mobile number, and password. Completing identity verification (KYC) afterwards ensures withdrawals go smoothly.
No, only one 877be account is allowed per person. Attempting to open multiple accounts may result in all accounts being closed and the associated balances being forfeited. If you forget your password, reset it from the login page.
First, make sure Caps Lock is off and check that you are using the correct mobile number or email. If you have forgotten your password, use the "Forgot password?" option. If the problem continues, contact our 24/7 live chat support — help is available in Bengali.
KYC, or identity verification, keeps your account secure and helps prevent fraud. Complete KYC by uploading a photo of your national ID card or passport in your 877be account. Once verified, your withdrawal limit increases and processing becomes faster.
You can change your email address and password from account settings. If you need to change your name or mobile number, contact the support team — they will make the necessary changes after verifying your identity.
Deposits and Withdrawals
Payment and Fund Transfers
Deposits from bKash into your 877be account are usually completed instantly or within a few minutes. The minimum deposit amount is ৳500. If a transaction is pending for more than 15 minutes, contact live chat with the transaction ID.
877be currently supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for all methods is ৳500 and the minimum withdrawal amount is ৳1,000.
Withdrawal requests from 877be are usually processed within 15 minutes to 2 hours. Having KYC completed makes processing faster. During busy periods or for larger amounts, it may take slightly longer.
877be does not deduct any deposit or withdrawal charges of its own. However, bKash, Nagad, or Rocket may apply their own service charges — this is governed directly by the payment provider's policy. For bank transfers, the relevant bank's standard transaction fees may apply.
Go to the "Deposit" option on the 877be cashier page and select Nagad. Send the payment to the displayed Nagad number from your Nagad app or via *167#, then enter the transaction ID in the form. A minimum deposit of ৳500 will be added to your account right away.
If a withdrawal request has been pending for more than 2 hours or has been cancelled, first check whether your KYC is complete and whether the wagering requirement has been met. If the issue remains, provide the withdrawal reference number in live chat — the support team will assist quickly.
Games and Betting Rules
Games and Betting Questions
In the cricket section at 877be, BPL (Bangladesh Premier League) matches offer markets for match winner, top batter, total runs, and live betting. Select the match and market you want, enter your stake in the bet slip, and press "Confirm Bet". Odds change quickly in live betting, so check the odds again before placing your bet.
Yes, all slot games at 877be work fully in a mobile browser — no separate app download is needed. Just open 877be in Chrome or Safari on any Android or iOS device and you can start playing directly from the slots section.
RTP (Return to Player) is the theoretical average percentage of money a game returns to players over the long term. Each game has a different RTP, which is set by the game developer. 877be only offers games from verified and fair providers such as PG Soft, Pragmatic Play, JILI, and Spribe.
In the live casino section of 877be Casino, you can play live Baccarat, Roulette, Blackjack, Dragon Tiger, and live show games with real dealers. Games from top providers including Evolution Gaming and Ezugi are available. HD video streaming and Bengali chat support are also offered.
Aviator is a crash-style game where a plane flies and a multiplier keeps increasing. If you cash out before the plane crashes, the multiplier is applied to your bet. The longer you wait to cash out, the higher the reward — but the risk is higher too. You can find Aviator in the slots or casino section at 877be.
Bonuses and Promotions
Bonus and Offer Questions
New members receive a 200% bonus on their first deposit — up to ৳8,000. That means depositing ৳4,000 earns you an additional ৳8,000 in bonus. The bonus is added to your account automatically. To withdraw the bonus, a wagering requirement of 25 times the total (deposit + bonus) amount must be met.
A 25x wagering requirement means you must bet the bonus amount 25 times before making a withdrawal. For example, if you receive a ৳1,000 bonus, you need to place a total of ৳25,000 in bets. You can track your wagering progress in the "Bonus" section of your account.
877be's VIP program has three tiers — Bronze, Silver, and Gold. Tiers increase through regular play. Bronze members receive up to 0.3% weekly cashback, Silver up to 0.5%, and Gold up to 0.8%. Higher tiers also come with priority support and special offers.
Under the VIP cashback bonus terms, some bonuses can be withdrawn directly while others may require a specific wagering amount. Each promotion has its own terms. Check the promotions page or live chat support for accurate details.
The 877be 24 Hour Grand Prix is a time-limited tournament where prizes are awarded based on the highest winnings or gameplay in designated games within a set period. Participation is automatic — you just need an active 877be account to be eligible. Full rules are available on the 24 Hour Grand Prix page.
Security and Responsible Gaming
Security and Responsible Play
Yes, 877be keeps all your information protected through SSL encryption. Personal and financial information is never shared with third parties. To learn more about our security measures and privacy practices, read the privacy policy page.
877be is only for those aged 21 and above. Age is verified during account creation and must be confirmed with an ID document during the KYC process. Accounts belonging to underage users are closed.
If you feel that gambling is having a negative impact on your life, take a break right away. On the 877be responsible gaming page you can set deposit limits, time limits, and use the self-exclusion feature. Let our support team know via live chat and they will help.
Self-exclusion lets you close your account for a set period or permanently. To use this feature, contact live chat or send an email to [email protected]. Once self-exclusion is active, you will not be able to log in during that period.
877be only offers games from established and tested game developers such as PG Soft, Pragmatic Play, JILI, and Spribe. These games use Random Number Generator (RNG) technology verified by third parties, so all outcomes are completely random and impartial.
877be's customer support is available 7 days a week, 24 hours a day in Bengali via live chat. To contact by email, send a message to [email protected]. For urgent matters, live chat gives the fastest response.
Still have questions? Get in touch with support
Our Bengali-speaking support team is with you 24/7. Contact us via live chat or log in to 877be directly to get started.
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